Pie-IX BRT
Informing nearby residents and businesses, gathering their needs and requests, collaborating with technical teams and field crews to adapt impact-mitigation measures, relaying essential information to the communications lead, and ensuring consistency in messaging and actions all are core responsibilities of the liaison officer that enable the success of a project like the Pie-IX BRT.
Maintaining traffic flow, along with operational communications, are critical to the Pie-IX BRT’s social acceptability and to effectively managing unforeseen events.