Pedestrianization of Mont-Royal Avenue

Social acceptability: Citizen liaison as a key asset

Despite its temporary nature, this pedestrianization project raised concerns among residents, merchants, and users. Mont-Royal Avenue is a major commercial corridor, and restricting access to motor vehicles posed challenges for local mobility and business activity.

Our liaison officers were therefore mobilized in the field to carry out regular impact surveys to meet users’ needs and seek compromises with them. Such a project therefore requires innovative design and effective coordination among the various stakeholders. The benefits of the pedestrianization of this street section were quickly felt from the economic, ecological, and social standpoints and the high user satisfaction for this project is the result of the quality and diligence of our teams.

Our liaison officers were therefore deployed on the ground to conduct regular impact assessments, respond to users’ needs, and identify suitable compromises. Such a project requires innovative design and effective coordination among all stakeholders. The economic, environmental and social benefits of pedestrianizing this section quickly became evident. The high satisfaction of users highlights the quality of the project and the unwavering commitment of our teams.