Faced with the complexity of a construction site, the increasing number of stakeholders, and the diversity of affected groups, our community relations and social acceptability team ensures the coordination of all project-related communications. Our contribution is based on a comprehensive approach integrating the technical, human, and political aspects of each project to develop tools and content for better organization and greater acceptance of the construction site.

Every urban project requires a comprehensive system to ensure varied and constant access to the impacted groups. The Intervia team offers professionals combining technical expertise and interpersonal skills to ensure constructive exchanges and strong proactivity in response to requests and questions from local residents. Intervia's liaison officers can play a central role in effective communication between all stakeholders and in optimal impact management.

Thanks to its mastery of the mobility ecosystem and its media and political environment, Intervia's Community Relations and Social Acceptability team can advise and support you in planning and managing your media relations.

Drawing on a wealth of experience in coordinating and intervening with multiple actors (municipalities, government departments, contractors, residents, merchants, journalists, and emergency services) in various projects, our team offers personalized support and customized training in the field of site impact management, project communication and public participation in mobility. We equip public and private organizations in planning their construction and mobility projects and in mitigating associated nuisances.

Successful mobility projects seek input from citizens for their knowledge of the territory concerned, for the relevance of their views and opinions in decision-making by cities, and for their creativity and innovation.

The Community Relations and Social Acceptability team has the appropriate expertise to design public participation processes, and to organize, facilitate, and analyze information and consultation events, including the co-construction of mobility projects.

Any construction site is subject to unforeseen and unpredictable situations. In case of a crisis or negative event, the Community Relations and Social Acceptability team advises public and private organizations in anticipating and responding to disruptions that may affect them.

Thanks to comprehensive communication tools, the development of clear decision-making processes, public speaking, and knowledge of the political, media, and legal environment of mobility projects, we support you at every stage, before and after the onset of a crisis, until it is resolved.

Intervening daily on construction sites or mobility projects, and in constant contact with a variety of stakeholders and citizens, the Community Relations and Social Acceptability team has a unique expertise in producing tools and content adapted to the objectives of each project while remaining accessible to the target audience, from the most curious to the most hurried, through image, text, voice, regardless of their level of knowledge or their ability to pay attention and understand.

The production of a communication plan enables you to carry out a detailed analysis of the context in which you find yourself, thus making it possible to identify the issues and opportunities that arise from it. This analysis will then be used to define specific objectives in order to establish and manage a strategy adapted to your needs. We develop a turnkey communication plan that meets your expectations for effective, sustainable, and easy-to-implement communication.

The multitude of urban construction sites can lead to some confusion among users and affected residents. Clearly identifying the site helps to limit the public's misunderstandings and the tensions that may arise as a result. A cohesive and visually appealing site branding also enhances your company's brand image.

We offer customized services in the design of banners and construction site signage to optimally meet your needs.

Our team will support you in your worksite signage process by coordinating with the supplier and the contractor for the supply and installation of signage, thus ensuring homogeneity and consistency in the temporary signage on all your construction sites.

Community relations are an essential component in the smooth running of a project. Indeed, the management of citizen requests makes it possible to promote social acceptability by responding diplomatically and transparently to the requests of users and residents. We offer support adapted to your needs to establish healthy and harmonious relations with your target audience throughout your project.